Existing users:

Welcome to our new and updated My Account. We will ask you an extra security question the first time you sign in. Please use your email and password as normal.


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Register for a My Account in a few simple steps


My Account and a single password will allow you to:

  • Report a problem and track how we are dealing with it
  • Find out about bin collections and keep a check on any changes
  • Request and pay for parking permits and vouchers
  • Join your local library and reserve and renew books and films
  • Register for Council Tax, check your balance and make a payment
  • Apply for housing benefits and check your payments